Start With Sentence Case
Sentence case capitalizes the first word of a sentence and proper nouns. It is best for paragraphs, emails, support replies, product descriptions, and documentation.
Protect Proper Nouns
Names of people, companies, products, places, and weekdays should keep their expected capitalization. This is where smart formatting becomes useful.
Avoid Shouting
All caps can be useful for short labels, but long passages are harder to read. Normalize all-caps drafts before publishing.